Effective Date: 06/01/2026

Uncommon Grounds respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an online order, sign up for updates, purchase gift cards, contact us, or otherwise interact with us online.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:
This may include your name, email address, phone number, billing information, delivery or pickup details, gift card information, catering inquiry details, and any message you submit through our website.

Order and transaction information:
When you place an order online, we may collect details about the items purchased, café location selected, payment status, pickup time, and related order information.

Newsletter and marketing information:
If you subscribe to our email list, we may collect your email address and preferences so we can send updates, offers, promotions, and café news.

Website usage information:
We may collect information about how visitors use our website, including pages viewed, links clicked, browser type, device type, IP address, approximate location, and referral source.

Cookies and similar technologies:
Our website may use cookies, pixels, analytics tools, and similar technologies to improve site functionality, understand website traffic, support online ordering, and measure marketing performance.

2. How We Use Information

We may use the information we collect to:

• Process online orders, gift card purchases, catering requests, and customer inquiries
• Provide customer service and respond to questions
• Send newsletters, updates, promotions, and special offers
• Improve our website, menu offerings, services, and customer experience
• Analyze website traffic and marketing performance
• Prevent fraud, protect our business, and maintain website security
• Comply with legal, tax, accounting, and regulatory obligations

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our business, including website hosting providers, online ordering platforms, payment processors, email marketing platforms, analytics providers, gift card providers, and other business support vendors.

These providers are permitted to use information only as needed to provide services to us.

We may also disclose information if required by law, to protect our rights, to prevent fraud, or in connection with a business transaction such as a merger, sale, or transfer of assets.

4. Payments

Payments made through our website or online ordering system may be processed by third-party payment providers. We do not directly store full credit card numbers on our website. Payment information is handled according to the privacy and security practices of the applicable payment processor.

5. Email Marketing

If you subscribe to our email list, we may send you updates, offers, promotions, and news about Uncommon Grounds. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking

Our website may use cookies and similar technologies to remember preferences, support website functionality, understand visitor behavior, and improve our marketing.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites or services, including online ordering platforms, social media pages, payment processors, or partner services. We are not responsible for the privacy practices, content, or policies of third-party websites.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no website, system, or transmission method is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

10. Your Choices

You may contact us to update, correct, or request deletion of certain personal information, subject to legal, operational, or recordkeeping requirements.

You may also opt out of marketing emails at any time using the unsubscribe link provided in our emails.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy, please contact us.